Maybe their computer is “psychic” and read your mind.
If you received an e-mail regarding the cancellation of an order you don't recognize, please check Your Orders in Your Account. We'll never send emails with links to an IP address (string of numbers), such as http://123.456.789.123/amazon.com/.
To cancel the entire order, select all of the items. Change email or password. Please select what best describes the information: Thanks! That could be very bad, right? Select the department you want to search in.
Add or edit payment methods, Carrier Info If you see the order in the Cancelled Orders section, it was successfully canceled. A recent wave of phishing attacks is masquerading as an email from Amazon, informing you that your order has been canceled.
For example, Amazon Pay website is https://pay.amazon.com/.
Send the email as an attachment to email@example.com. we'll use this information to improve our online Help. Select the department you want to search in. This isn't the information I was looking for, Top subscription boxes – right to your door, Report Suspicious Emails, Phone Calls, Text Messages, or Webpages, Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon, © 1996-2020, Amazon.com, Inc. or its affiliates. To cancel the entire order, select all of the items. Since I haven’t ordered anything, what possible scam/fraud whatever could this be?
To cancel the entire order, select all of the items.
Please select what best describes the information: Thanks! Put viruses on your computer or something even more nefarious? If you aren't prompted to update your payment method on that screen, the message isn't from Amazon. Select the tick box next to each item you want to remove from the order. If it doesn't match an order in Your Account in Amazon.com, or in another Amazon international website, the message isn't from Amazon. Exchange or return items, Manage Prime
I didn’t click on any of the links – afraid to – but for sure, I have NOT ordered anything recently on Amazon!
While we're unable to respond directly to your feedback, If for some reason they’re unable to provide a satisfactory answer, please let us know. Cancel or view benefits, Payment Settings
If the link takes you to a site that is not a legitimate amazon domain, then it is likely phishing. Visit Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information.
You did the right thing by forwarding it to us. Emails, text messages, or calls from Amazon never ask for your personal information. Just got an e-mail from Amazon saying the order ID I sent them is an invalid order ID. Since I haven’t ordered anything, what possible scam/fraud whatever could this be? Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books.
Seller Support should be able to advise you if the message is legitimate or not. For sure, don’t use the e-mail to log onto your Shipping carrier information, Account Settings Cancel or view benefits, Payment Settings If you're reporting a suspicious URL, put it in the body of the email and send it to firstname.lastname@example.org Report a Phishing Email Avoiding Payment Scams After submitting the cancelation, we'll send you a confirmation message to the email address on your account. While some departments at Amazon will make outbound calls to customers, Amazon will never ask you to disclose or verify sensitive personal information, or offer you a refund you do not expect. If your order shipped directly from a seller and can't be modified, please contact the seller for instructions. Add or edit payment methods, Carrier Info
This isn't the information I was looking for, Top subscription boxes – right to your door, Manage Your Amazon Accounts on Mobile Devices, Sign out of Your Account on the Amazon Website, Sign out of Your Account in the Amazon Shopping App, Revoke a Website or App's Access to your Login with Amazon Information, © 1996-2020, Amazon.com, Inc. or its affiliates. It says my order for two items has been cancelled. I got an e-mail that LOOKS like an Amazon e-mail. Don't open any attachments or click any links from suspicious emails or text messages.
Someone who HAS ordered recently MIGHT click on the link to see what’s been cancelled. If you get a request to update your Amazon account, don’t do it via email. An order confirmation for an item you didn't purchase or an attachment to an order confirmation. If you received correspondence regarding an order you didn't place, it likely wasn't from Amazon.com. Got e-mail saying order cancelled -- but I didn't order anything. I did forward it to Amazon, and opened a case, but I don’t think they will understand. Amazon will never send you an unsolicited message that asks you to provide sensitive personal information like your social security number, tax ID, bank account number, credit card information, ID questions like your mother's maiden name or your password. Select the check box next to each item you want to remove from the order. Your Orders So don’t be opening any e-mails about cancelled orders!
You can select Request Cancellation but this does not guarantee cancellation.
Note: Go to Your Orders to see if there is an order that matches the details in the correspondence. I think this is a not uncommon phishing attempt - there was actually a thread about it on the forum at one point. https://sellercentral.amazon.com/forums/thread.jspa?threadID=1984&start=0&tstart=0, Edited by: jennifermaryp on Oct 1, 2012 3:53 PM. Change email or password. Forged email addresses to make it look like the email is coming from Amazon.com. Track or cancel orders, Returns & Refunds Shipping carrier information, Account Settings
If you see an email with an order confirmation for an item that you don’t think you purchased, log into your Amazon account and go to your Your Orders to see if it matches what you see in the email. Amazon will never ask you to make a payment outside of our website and will never ask you for remote access to your device. Links to websites that look like Amazon.com, but aren't Amazon. There's a problem loading this menu right now. Exchange or return items, Manage Prime Track or cancel orders, Returns & Refunds It says my order for two items has been cancelled. We recommend that you report any suspicious or fraudulent correspondence.
Your Orders Instead, go to Your Account on Amazon.com and click “Manage Payment Options” in the “Payments” section. You can cancel items or orders that haven't entered the shipping process yet. Select Cancel checked items when finished. There's a problem loading this menu right now. If you receive a suspicious correspondence, here are some tips to determine if it's from Amazon.com. Suspicious or fraudulent emails, text messages, or webpages not from Amazon.com often contain: Note: Legitimate Amazon websites have a dot before "amazon.com" such as http://"something".amazon.com. Amazon account. Attachments or prompts to install software on your device.
That seems like a legitimate reason to contact you, and with the high rate of consumers who shop on the popular site, it’s a safe bet that the scammers will land on a victim who actually believes the email.
we'll use this information to improve our online Help.
If your order shipped directly from Amazon and can't be modified, you may refuse the package or return it using our Online Returns Center. If you received correspondence regarding an order you didn't place, it likely wasn't from Amazon.com. For more information, go to.
Requests to update payment information that are not linked to an Amazon order you placed or an Amazon service you subscribed to. You can also confirm that the order was canceled by visiting Your Orders. While we're unable to respond directly to your feedback, Note: Go to Your Orders.
To learn about how to avoid payment scams, visit Avoiding Payment Scams. You'll receive an email within an hour confirming whether or not your cancellation was possible. I got an e-mail that LOOKS like an Amazon e-mail. Visit Report Suspicious Emails, Phone Calls, Text Messages, or Webpages for more information. I didn’t click on any of the links – afraid to – but for sure, I have NOT ordered anything recently on Amazon! If you receive a suspicious or fraudulent correspondence, don't share any personal information and report it immediately. If you've already opened an attachment or clicked a suspicious link, go to Protect Your System.
For more information on how to contact the seller, go to Contact Third-Party Sellers.
After submitting the cancelation, we'll send you a confirmation message to the email address on your account. If the order has already entered the delivery process, this option isn't available. They knew what you wanted, but weren’t allowed to send it through the mail! Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books.
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