stream H�2PHW0Pp�L �R��5PH��� |���d��*�D��b.�. A manager manages time and money, they are the gatekeepers taking an organization from where they are to where they want to be. <<29B364D617EF7A468C84DF53479C43A8>]>> When you write your job descriptions for individual roles, it’s helpful to think about the sorts of behaviours you are looking for in each employee, as well as the skills and knowledge needed to fill the role. 0000456839 00000 n If a recruiting manager wishes to assess behaviours they will review the Civil Service Behaviours to determine which are most relevant to the job role. High performing teams are excellent at setting standards. High performing teams are excellent at setting standards. 873 0 obj <> endobj An effective manager identifies the skills, behaviours and knowledge required for everyone to meet their objectives. Champion a positive approach to change and opportunity..... 5 2. 0000004448 00000 n 0000455663 00000 n h�bbd``b`+�#�`�$�ށ�"� $��@��@B�H���@B՜���i2� �n����w �R Ұ�S�>2)JcU��s��'�ޛ0���Yr�t�����D�x}p��C�0�:g�݊���w�i�� �UXO����sJ7u�(��t Q��E����i>{�� (&�� 0

And once managers are displaying the desired knowledge and behaviour that will very quickly spread to their respective teams. The good news is that there are some simple, logical steps to take to do this.

Useful resources. Once that’s done, it’s a matter of identifying the skills, knowledge and behaviours that an employee will need in order to help meet those objectives. Competency Statements can help make these expectations clearer.

529 0 obj <>/Filter/FlateDecode/ID[<989ECDA87ACC7A488E9B1F39EBAF5A0F>]/Index[516 23]/Info 515 0 R/Length 76/Prev 145739/Root 517 0 R/Size 539/Type/XRef/W[1 2 1]>>stream The list below should help you think about behaviours and how to build them into your job descriptions. 8.

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0000002763 00000 n Let’s see what makes a good manager. The best leaders know that success hinges first on clarifying expectations. And could be pivotal for career growth. h�b```�^Nn �� �d�|��[�L.g9�~N �y\W�/�戬��9s�� @5|�&a�~Wӻ�5 �S!w9uO�[���8vע�3ft40pt4�ut0 i ���� �b0[tt�v�52��.in ��!���1������E� ��ִ��u�m��3�� `E �F��o����BH�k@� ���

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D�"� �!��ǪMKS-��3 M� ��L�q �1:'-:�:W�� 516 0 obj <> endobj Effective managers help people stay motivated to do their best work. 0000456875 00000 n endstream endobj 880 0 obj <> endobj 881 0 obj <> endobj 882 0 obj [278 0 0 0 0 0 0 238 333 333 0 0 278 333 278 278 556 556 556 556 556 556 556 556 556 556 333 0 0 0 0 611 0 722 722 722 722 667 611 778 722 278 556 722 611 833 722 778 667 778 722 667 611 722 667 944 0 667 0 0 0 0 0 0 0 556 611 556 611 556 333 611 611 278 0 556 278 889 611 611 611 611 389 556 333 611 556 778 556 556 500] endobj 883 0 obj <>>>/Matrix[1.0 0.0 0.0 1.0 0.0 0.0]/Resources 890 0 R/BBox[0.0 -100.0 405.713 0.0]/LastModified(D:20180619090721+01'00')>>stream xڔTmLSg~���ۢ��b��ҸR�+���i�j�l%͆���!��%k��n!ۅ�P�#�✳�s���e�̤�u��a&�/���?n���Xq?v�sO�y�s�s��� ` V !��Y��"��WFÀx Good leadership, management and team working . a��v��� 6� ���k�K 2��ɉ�0: �oB�%&e$��7�z�f���d�]R�t�\�xkK���e7 VFh无�iL�LT��N"S��.���� X�5be������0=.I.��=ġԟ.�+�����v��xZ�@&��/ �� �� uw�lJ����x��d��-��v��6t����$��?x���b}�k��c�&��p��� wm�/���r�C+6}\Z���������������&�A�I���=yƎ�z6�g��O|�J�(9F3s�=aYaT[�Lq��|�b��*o���ef�SY��m�vT� ПV��m�CyQ�}>�&dh$�4��`y��t�`��#�5A��"t���� �"�x�PY�.��U㟮�.

7 steps to support a culture of wellbeing. xref Communicate regularly and effectively within and across teams ..... 6 3. It’s just a matter of plotting what’s actually happening against what should be. [qՅY��S-�G�[���7]f��� 0000003245 00000 n They make the people they manage feel valued and supported. �M�XV��` N6�)@�����SӠ��`8���˸�+�MK�J��[t��C7��+��5C5�X9�`0$&�b����?�n�L8����y�M����H�>��5B�D\&H�H�U�d�4��HZab�L�,b̀��4�+*�)��-W*�J�J����V?�d��?\*;�U�����3L�,� startxref �4���� �CH��'���%�/6��(�Jo�?p���v����ᖳe�ae��/��8�ʼn�{bXr��~�2 J\E���U��:_=�3uX��n^�c�?V����_Ϻ��@�H~u�fK�k�W����[��9�נP��ݐ��ydlvP�r���S�Bןc'�_14!���V��Թ��Լ��m��f�?~5q-���-k�|�$D�����K׵{��~����tWe���Ӳ0��{�x*��v����#P��w�Ӳ+2��������.+�j/��c� cq^FMOF��#�O1����Z�?�S�"1�/MLF��Ȝ]XSA��0;���_�c�����1�����s��}�*�U��B��������{jg��m�s͐`b\�d���*nx�cnH�����4R�e���j�:2��#����^�,>3p��uҢ����. 0000002389 00000 n

0000456910 00000 n While a development plan may be the perfect way to chart progress, and match managers up with the resources to help them.

Which ones best describe you?

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endstream endobj 884 0 obj <> endobj 885 0 obj <>stream A behaviour is the external display, action or reaction relating to an idea, situation or a person. These examples of ethical behaviors ensures maximum productivity output at work. Faculty of Engineering, September 2016 . An effective manager identifies the skills, behaviours and knowledge required for everyone to meet their objectives. y��mN Х(�W(� But what is a behaviour? First up, you need to set the objectives for people every level.

Introduction.....3 Key examples of positive behaviour at work which staff would like to see encouraged: ..... 4 Responses from staff.....5 1. 0000003403 00000 n 0 A leader is only as effective as his team. 0000002232 00000 n

endstream endobj startxref 0000000016 00000 n But building trust takes time and conscious effort.

ca�e+�_����n Lv�A\U"���E>�������n� �6{zT��W�kyU�TQm���F�j.�>���w��?�@���D����T䆪���7�n�ޫ�ʡ�f���,���C��,�!&]F�$u�c�A�o�2'7���f��ú}Y��~C� ;�-�r�s�m�hBeQn{�!j�����|��Dkϴ� If you know someone has suffered a bereavement or is going through a relationship breakdown, they may be understandably more emotional and have a lower tolerance level at work than they would do under normal circumstances. Contents . }Ǣ���|���������B:����������BH 0000003968 00000 n


H�|�MO�0���s�q��W�B�� %PDF-1.5 %���� 892 0 obj <>stream Management and leadership skills are often used interchangeably as they both involve planning, decision-making, problem-solving, communication, delegation, and time management Time Management Time management is the process of planning and controlling how much time to spend on specific activities. Overall manager effectiveness. {��gE]4�F�CC��ҙ��i;9� j�^�ŒłҤ� 01L:1=�� [�*��yC�����^�SKו��>�ț4t�� ~�PBR�����.��߸S���;�bb/�wޫv�_ P��� Read the job description carefully to see which behaviours are required for the job you are applying for. The best leaders know …

nrc�`�BdC�AێF�yL�?�kT@ھ�G EV��G�X·�(? endstream endobj 874 0 obj <>/Outlines 117 0 R/Metadata 871 0 R/AcroForm 875 0 R/Pages 867 0 R/OCProperties<><><>]>>/OCGs[876 0 R]>>/StructTreeRoot 122 0 R/Type/Catalog>> endobj 875 0 obj <>/Encoding<>>>>> endobj 876 0 obj <>/PageElement<>/View<>/Print<>>>/Name(Background)/Type/OCG>> endobj 877 0 obj <>/MediaBox[0 0 594.96 842.04]/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/ExtGState<>>>/Type/Page>> endobj 878 0 obj <> endobj 879 0 obj <>stream 0000002712 00000 n 7s�9 �i8�D�_����g�ޑ�ӟ؁����e��]M[fꋆ?2-��q�i��oi�+W�M�BLn驀#�Zz(g����x�4z.���m(�Xe�ƯN4F����!׷��+�x›���ֿ�){��q�1ow��ɼ#k�>�V�N����vɧ��q[�~�̲5M�d��Z-a�4���5�Lk��_9�g֥���B����o�!�u�Vsmk\��۞�+�L�(_�����\ijԧҍ�G�:�_npG3�B���K+��_�Xw���+����RM��1� A good manager is seen by what it manages, if it is a successful enterprise, then it means it has good management managed by a good manager. 0000000696 00000 n 0000001735 00000 n 0000004403 00000 n People aren’t always able to leave their domestic responsibilities and worries at home. i;�θ���"��g���k��㧯r�ADNM����ᢼ�E��fg甪~l�GEꎫ���}�7�\��ĤU�����w���o����t

873 20 0000004793 00000 n ,r:u�I���荲3븒_��{����`�stP��+��TtI�82Τ(+�S��z,��n�����83H�`b���v���8�5�:Z�p��Ug�5�p\���9�l�J��O��IN���$���5R���P�Ek����m����&�U�v�Qm�`��Z��K�� 1�� --�s���&� 0000003629 00000 n The good news is that there are some simple, logical steps to take to do this. 0000455423 00000 n 4.1 Explain the knowledge and skills required to be an effective manager 4 4.2 Summarise the behaviours required to be an effective manager 4 4.3 Explain the impact of knowledge, skills and behaviours on the team, colleagues and customers 4 . Examples of ethical behaviors in the workplace includes; obeying the company's rules, effective communication, taking responsibility, accountability, professionalism, trust and mutual respect for your colleagues at work. They feel they’re successful when the employees they manage are successful. %%EOF By clearly establishing and communicating managers’ roles and expectations, you’re helping to ensure the organisation is fostering a more consistent management model. People willingly recommend them as a good manager…

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