WHAT CAN YOU CLAIM I’m assuming they made slight revisions to the component, because the Technician told me there’s at least 3 replacement part numbers that are listed as compatible units: I went shopping later that evening because everything was working. We were trying to avoid issues by replacing our GE frisge, which had many problems and ended up causing floor damage.
Repair cost are more than $700 with compressor covered under 10 year warranty. No one else will com out and fix it. Never buying any LG product after reading these reviews as well as the reviews on consumer reports. I will say that for this past year everytime I opened the refrigerator i had the feeling that i would find it dead again. I doesn’t $3000. WHAT IS GOING ON IN THE USA THAT OUR BUYERS ARE PURCHASING DEFECTIVE APPLIANCES FROM OVERSEAS?
Besides the obvious immediat problems this really gets me mad because our last fridge failed prematurely and the tech that came out said that the manufactures know that they are putting in compressors that will not stay the course when for an extra $20 they could put one in that would last 25yrs. It got fixed and then a month later it quit again.
We never hooked them up though.
This has been a horrible experience, you can’t get any answers from anyone.
I have receipt just need to find it. This has definitely turned us off to LG.
The repairman didn’t show up on the scheduled day and had to be rescheduled.
Keep calling Sears. One year after that, October 2018, compressor goes out.
I have a 2015 LG. The unit was purchased on Nov 4, 2015. Las week the fridge stop working completely. Total loss so far: $500+ on food, $100 diagnosis, $2800 for a new refrigerator (babies need the fridge for their milk and food, 2 days of work.
He told us this isn’t guaranteed because it’s known that LG has compressor issues. This one, however, is seriously loud. Top Class
If I could join this suit it would be greatly appreciated. I discovered after posting my own review, that another reviewer had included the URL for this site in his review. My floors are ruined! We bought our unit in 2014 and the first to go was the icemaker then we noticed the ice cream was going to mush in our freezer and finally the fridge was staying around 50 degrees. Weeks waiting for parts and no fridge and a possible $1000 out of pocket.
It was almost inhumane to live alone and not able to drive. I was going for a Letter of Authorization to have a local company repair it, but reading they are replacing with the same compressor I am hoping for hte fridge replacement. Lg wanted us to wait at least a week for a repair person to come I said that was unacceptable and managed to get somebody here today. If you want to tailor our website's use of your cookies, please select Change Settings.
We will update the article with any major case developments or settlement news! Freezer is still freezing and ice maker still works. LG, Life’s Good?
Returned from vacation and found that the compressor on our new LG refrigerator had gone out resulting in spoiled food and an expensive repair bill.I will NEVER EVER by anything made by LG again!
This is insanity.
Purchased a Kenmore Elite refrigerator April 2016. My sister’s 4 year old Kenmore with a LG compressor also just died! So if the case is dismissed does that mean LG does not have to pay for damages or compressor repairs? When we first purchased ours 2 years ago a repairman came out twice to fix ice maker. Waiting 3 more days for another tech, he tells us other parts had to be order and unplugs the fridge. You’d think they would do something so I would have a new refrigerator before my out of town company arrives for Christmas!
Here in Canada, our $3000+ Kenmore Elite fridge (which is really an LG rebranded) gave up it’s compressor to the ‘Great Compressor Heaven in the Sky’ yesterday, to join the thousands of other dead compressors lounging about. As long as the doors are not shut tight, the bulb will be kept on. Was told the compressor is bad and the parts are now on back order with no date when it will be in. Purchased LG refrigerator new in 2015. got my lg fridge in April 2016 and the compressor just went out couple days ago.
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